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			Frequently Asked Questions.      | 
		
		
			| What is a default shipping address? | 
		
		
			| What is a default credit card? | 
		
		
			| Can I change the expiry date of a credit card in my list? | 
		
		
			| Can I have more than one Billing address? | 
		
		
			| Can I have more than one shipping address? | 
		
	    
			| How can I add a shipping address to my address list? | 
		
		
			| Can I delete an address from my address list? | 
		
		
			| How do I make changes to an address in my list? | 
		
		
			| How do I check the status of my order? | 
		
		
			| How do I cancel an order? | 
		
		
			| As a registered customer, what are my other benefits? | 
		
		
			| I
			already have an account with you. Do I need to register myself again on your web store? | 
		
		
			| Can I place an order without registering my account? | 
		
		
			| How can I place an order
			without using my credit card? | 
		
		
			| Why
			do I sometimes get this message -There are more number of shoppers than the shop
			can allow!! Please come back after some time.? | 
		
		
			| What should I do if I forget my password? | 
		
		
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			What is a default shipping address?  | 
		
		
			You may have specified more than one shipping
			address in your account information. The default shipping address is the address to which
			your order will be shipped unless you select another shipping address for this order.  | 
		
		
			What is a default credit card?  | 
		
		
			You may have specified more than one credit
			card in your account information. The default credit card is the card that will be charged
			with the value of your order unless you select another credit card to be charged for this
			order. 
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			Can I change the expiry
			date of a credit card in my list ?  | 
		
		
			Yes. To update credit card information, click
			on Account Info. Click on Credit Card Details button in the Account Info page. Select the
			card from the list and click on Update Credit Card button.  | 
		
		
			Can I have more than one billing address?  | 
		
		
			No. You cannot have more than one billing
			address. But you can change your billing address by editing it.  | 
		
        
			Can I have more than one shipping address?  | 
		
		
			Yes. You can specify as many shipping addresses as you want.  | 
		
		
			Why do I have to select
			a tax zone with my billing address?  | 
		
		
			The taxes on your order depend on the tax
			zone that you belong to. You must select the tax zone that your billing address falls in
			for this purpose.   | 
		
		
			How can I add a shipping
			address to my address list?  | 
		
		
			To add a shipping address, click on Account
			Info. The details of your account are displayed. Click on the Add New Shipping Address
			button to add a new shipping address.  | 
		
	    
			Can I delete an address from my
			address list?  | 
		
		
			No. You cannot delete any address but you
			could change it by editing it.  | 
		
		
			How do I make changes to an address in my list?  | 
		
		
			To edit an address, click on Account Info.
			The details of your account are displayed. Click on the Edit button below the address that
			has to be changed.  | 
		
		
			How do I check the status of my order?  | 
		
		
			To check the status of an order, click on the
			Order Tracking button. If you know your order number, enter it and click on the View Order
			button. If you do not know your order number, click on the Order Summary button; all the
			orders you have placed with us (both through the web and through other means) are listed.
			Click on the order number whose status you want to check. The order details are displayed
			along with the tracking numbers for the shipments made.  | 
		
		
			How do I cancel an order?  | 
		
		
			To cancel an order, you must contact our
			customer service executive either by mail or through telephone and they will give you
			further information.  | 
		
	    
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			 As a registered customer, what are my other benefits?  | 
		
		
			As a registered customer, you become entitled
			to special discount schemes and promotional pricing offers. These schemes would become
			available to you not only on orders you place at our web store but also to orders through
			other channels.  | 
		
		
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			No. If you already have an account with us,
			contact our Customer Service; they will give you your login name and password. You can
			login and then change your password.  | 
		
		
			Can I place an order without
			registering my account?  | 
		
		
			Before you place an order with us, you must
			register with us. We understand how valuable your time is and our registration has been
			designed to take up not more than a few minutes of your time. Once you have registered
			with us, you need not give your address and credit card details on future visits to our
			shop. This will save you the trouble of entering this information on every purchase you
			make from us.  | 
		
		
			How can I place an order
			without using my credit card?  | 
		
		
			The other ways of paying for an order without using Credit card is by C.O.D, Check, Wire Transfer etc, depending 
			on what  kind of other payment methods the merchant has enabled for your Online Shopping.  | 
		
		
			Why
			do I sometimes get this message - "There are more number of shoppers than the shop
			can allow!! Please come back after some time?."  | 
		
		
			This message will appear if the number of
			customers in the on-line shop exceeds the number that can be handled by the system. This
			message is displayed to any customer who visits the shop after the limit for permissible
			shoppers has been reached.  | 
		
		
			What should I do if I forget my password?  | 
		
		
			If you forget your password, click on the
			Forgot Password link in the Account login page. Your password will be mailed to the e-mail
			address that you have given as part of your account information.  | 
		
		
			Availability And Shipping   | 
		
	    
			Pricing And Discount   | 
		
		
			Payment Options  | 
		
		
			This Site accepts the following cards: Visa, Master Card, American Express and Discover etc. 
		You may also pay through C.O.D, Check or Wire Transfer depending upon the Merchant Settings.  | 
		
		
			Our Returns Policy  | 
		
		
			Our returns policy is specified in the Terms
			of Sale. For further details, click here.  | 
		
		
			Tracking your order  | 
		
		
			Click on the Order Tracking button. If you
			know your order number, enter it and click on the View Order button. If you do not know
			your order number, click on the Order Summary button; all the orders you have placed with
			us (both through the web and through other means) are listed. Click on the order number
			whose status you want to check. The order details are displayed along with the tracking
			numbers for the shipments made. To track the shipment, you must go to the web site of the
			shipping carrier. 
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			Sales Tax  | 
		
		
			| The sales Tax is calculated based on various options set by your merchant. This could be based on the Tax 
component, Jurisdiction,  Tax rules or on tax calculated on customer class, product, document rate etc.
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